Services and conditions

Terms of sales

The purchase of products offered for sale on the ATELIER COLOGNE Website is governed by these general terms of sale ('General Terms of Sale'). These terms shall apply to the exclusion of all other terms, particularly those applicable to sales in stores.

Terms of use

Welcome on this Website dedicated to ATELIER COLOGNE brand (hereinafter the 'Website').

Shipping and returns

All orders are processed within 48h open days. Atelier Cologne reserves the right to cancel any orders that are not in line with our Terms and Conditions.

Privacy policy

ATELIER COLOGNE is committed to building a lasting and meaningful relationship with you, our consumer, and we recognize that this relationship must be built on mutual trust. ATELIER COLOGNE is a member of the L’Oreal USA family of ATELIER COLOGNEs and this privacy policy sets forth how we collect, use and safeguard information you entrust with us.

Consumer ratings and reviews terms and conditions

These Terms & Conditions govern your use of the Customer Ratings and Review service (the 'CRR Service') offered by L’Oréal, public limited liability company, with a share capital of 111.623.441 euros, with registered office 14 rue Royale, 75008 Paris (FRANCE), registered at “Registre du Commerce et des Sociétés de Paris” under number 632 012 100, acting through its trading division luxe and its trademark Atelier Cologne (the “Company”) on its website (the 'Site').

Loyalty program terms & conditions

The loyalty program is managed by L'OREAL LUXE USA Inc. Registered office: 10, Hudson Yard, New York, NY 10001, USA. The Loyalty Program allows you to accumulate points giving entitlement to benefits.

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