Terms and Conditions

Terms and Conditions

Consumer Ratings and Reviews Terms & Conditions

These Terms & Conditions govern your use of the Customer Ratings and Review service (the "CRR Service") offered by Atelier Cologne, acting through its trading division L’Oréal Produits de Luxe France on its website (the "Site"). You may not use the CRR Service if you are an employee of L’Oréal Produits de Luxe France or any of its affiliated companies.

1. General conditions

By posting a review on the Site, you represent and warrant that:

  • • your review complies with the Terms of Use of the Site and with these Terms & Conditions;
  • • you are the author of the review, that you are not stealing the identity of another person, and you are not using a false email address or otherwise being misleading as to the origin of your review;
  • • your review is your original work and does not infringe the intellectual property rights of third parties;
  • • all content that you post is truthful and accurate.

You further agree and warrant that you shall not submit any content:

  • • that identifies you to other consumers (so please do not use your full name and instead just your first name or a "nickname");
  • • that contains any information (including pricing) about Atelier Cologne competitors or their products (namely other manufacturers and/or distributors and/or retailers of health and beauty products);
  • • that is unrelated to the purpose of reviewing the products listed on the Site;
  • • for which you will derive any compensated or monetary benefit by any third party or which could be construed as an advertisement or solicitation to buy (which shall include any content that directs business away from Atelier Cologne);
  • • that includes any information that references other websites, URL addresses, email addresses, contact information or phone numbers;
  • • that contains any actual, or instructions on how to create, computer viruses or other potentially disruptive or damaging computer programs or files.

Atelier Cologne reserves the right limit or suspend access to any user that is in breach of these Terms of Use and to refuse to post, change, edit or delete any comment that Atelier Cologne deems, in its sole discretion, to violate these Terms & Conditions. In addition, it reserves the right not to publish:

  • • duplicate content;
  • • blank reviews;
  • • reviews in a language that is not english;
  • • any unintelligible content (such as content that contains random characters and meaningless word strings).

2. Privacy Policy

By submitting your email address in connection with your rating and review, you agree that Atelier Cologne and its third party service providers may use your email address to contact you about your review and if you consented, for commercial prospection purposes.
For further information on the processing of personal data, please consult our privacy policy.

3. Intellectual property

For any review that you post, you grant Atelier Cologne a royalty-free, irrevocable, non-exclusive, worldwide and for the legal period of protection of intellectual property rights as defined by French and foreign laws and international conventions (including any subsequent supplementary or modifying regulations) license to use, copy, modify, adapt, edit, distribute, translate, create derivative works from, incorporate into other works, distribute and otherwise exploit such content and/or incorporate such content into any form, medium or technology. You hereby acknowledge that Atelier Cologne may translate and publish your review on its social media pages and on any foreign version of its website / on the following websites: www.ateliercologne.fr and www.ateliercologne.com. You are hereby advised that any such publication may include the name (or nickname as recommended hereabove) you have used to post your review.

4. Contact information

If you have any concerns or complaints about any Atelier Cologne products and their application to you, please contact our customer care by email at [email protected]